Training Courses

Trauma Informed Telecommunications

Date & Time:
  • October 1, 2026
Location:
Chubbuck, ID
Agency:
J Harris Academy of Police Training

The Trauma-Informed Telecommunications Course equips emergency telecommunicators, call takers, 9-1-1 specialists, and supervisors with the skills to engage the public with empathy and professionalism. The course integrates trauma-informed practices into first-responder interactions while addressing the effects of vicarious and cumulative trauma on personnel to promote resilience, wellness, and effective service delivery.

Categories

  • Mental Health
  • Communication
  • Fitness/Wellness