Belmont - Public Safety Communications Officer

 The center is responsible for a combined E-911 Police, Fire, and Emergency Medical Services. Candidates must be able to work in a stressful environment, be an effective communicator and have excellent multi-tasking skills. The ability to coordinate communications between field units, outside agencies and the public is essential. Additional duties include, but are not limited to, answering emergency and non-emergency calls for service, monitoring of and communication on multiple radio frequencies, dispatch of Town services (DPW, Light Dept, Animal Control, etc.), greeting walk-ins and monitoring of prisoners. 

Successful candidate must be able to work four days on two days off rotating shift schedule consisting of days, nights, weekends and holidays, possess solid verbal communication skills, excellent multi-tasking and data entry/typing skills, and have the ability to recall details and record information/numbers quickly and accurately. Candidate will need to learn and maintain familiarity with the general geography of the Town of Belmont and work effectively in a high stress environment. The candidate will also need to meet all training requirements and certifications required by the Town of Belmont’s Emergency Communications Center and the requirements of 560 CMR 2.00 State 911 Department Standards for Enhanced 9-1-1 and other regulations. 

High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred. a minimum of two (2) years of practical working knowledge and paid experience in public safety communication preferred, or any combination of education and experience. Requires a valid motor vehicle operator’s license. Certification in CPR,QED CAD, APCO PST-1, Priority Dispatch EMD protocols and NCIC/CJIS preferred. 

This is a benefits-eligible position. This position is covered under a collective bargaining agreement with the IAFF Union. This position has a weekly rate range of $1,126.87 to $1,436.69, working a 38.25 hours weekly rotating shift schedule.