Walton County Sheriff's Office - Central Control Room Operator

Position Summary

The Central Control Room Operator is responsible for maintaining the safety, security, and efficient operation of the detention facility through monitoring and controlling movement within the jail. This includes operating doors, intercom systems, camera surveillance, and other control panels, as well as facilitating communication between officers and visitors. The position ensures accurate documentation, responds to emergencies, and maintains continuous awareness of all facility activities to support the safety of staff, inmates, and the public.

Qualifications 

• Education – High school diploma or equivalent
• Must be at least 21 years of age
• Valid Driver License
• Must possess good communication skills
• Must have three (3) years of Corrections Officer experience 

Essential Job Functions

This list of functions, duties, responsibilities, skills, and physical abilities is not intended to be all-inclusive, and the employer reserves the right to assign additional functions and responsibilities as deemed necessary.

• Monitor the movement of jail personnel, inmates, and visitors within the facility using closed-circuit television (CCTV), intercom systems, radios, and other monitoring devices.
• Operate and control electric doors, cell locks, sally port controls, and other detention equipment to manage the secure ingress and egress of personnel and visitors.
• Maintain awareness of the facility layout, including secure perimeters, control panels, and emergency and safety equipment, to ensure proper response during routine operations and emergencies.
• Facilitate communication between deputies, staff, and visitors in a professional, tactful, and firm manner.
• Respond promptly and effectively to emergency situations, unusual activities, or unauthorized movements, summoning deputies, fire, or medical assistance as needed.
• Maintain accurate and detailed logs, reports, and documentation to evaluate facility operations and inmate movements.
• Operate and utilize computer systems, including UCJIS/NCIC/FCIC and New World, to retrieve or input information as required.
• Multitask efficiently by coordinating multiple activities simultaneously while maintaining attention to detail.
• Communicate clearly and professionally, both verbally and in writing, to supervisors, staff, elected officials, and the public.
• Interpret and adhere to all applicable local, state, and federal laws governing detention operations.
• Maintain confidentiality of sensitive information at all times.
• Perform other duties as assigned to support the safety, security, and operational efficiency of the detention facility.

Required Skills 

• Knowledge of the facility layout, including sally port controls, cell locks, control panels, secure perimeters, and emergency and safety equipment.
• Knowledge of computer systems, including UCJIS/NCIC/FCIC and New World.
• Skill in using computers, two-way radios, intercom systems, and various detention devices.
• Skill in multitasking and coordinating multiple activities simultaneously.
• Skill in preparing accurate work reports and logs.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain concentrated visual attention for extended periods.
• Ability to interpret and adhere to state, federal, and local laws related to detention operations.
• Ability to provide accurate and professional documentation of facility operations.

Key Competencies 

• Attention to detail and situational awareness.
• Ability to remain calm and make sound decisions in emergency or crisis situations.
• Professionalism, courtesy, and tact in all interactions.
• Ability to establish and maintain effective working relationships with staff, supervisors, elected officials, and the public.
• Confidentiality and discretion with sensitive information.
• Ability to interpret and follow instructions and assignments accurately.
• Dependability and punctuality in reporting to work.

Physical Requirements 

Regularly required to:

• Stand, sit, and walk.
• Talk and hear clearly.
• Use hands to finger, handle, feel, or operate objects, tools, or controls.
• Reach with hands and arms.
• Occasionally required to:
• Climb or maintain balance.
• Stooping, kneeling, crouching, or crawling.
• Must be able to perform all duties without posing a direct threat to self or others in the workplace.

Benefits 

•  24 - Hour Access to 2 Agency Gyms 
• Florida State Retirement System - 3% Employee Contribution
• Health, Dental, Vision, Life & Disability Insurance
• Annual Leave, Sick Leave & Paid Holidays
• Deferred Compensation Plans Available
• Tuition Assistance for College Courses
• Employee Assistance Program: counseling services for employees, immediate family, and members of your household
• Physical Fitness Program: Participants Can Earn up to $2,160 Per Year

The Walton County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Walton County Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Veterans are encouraged to apply. Pursuant to applicable state and federal law, preference and priority shall be given to certain service members and veterans (including spouses and family members of such service members and veterans), and certain service members may be eligible for a waiver of post-secondary educational requirements as provided in Chapter 295, Florida Statutes.